Shipping policy
This Shipping Policy explains how WildPlus (Wild Plus LLC) processes, ships, and delivers orders. Delivery time and cost depend on the item ordered, as some products ship under different shipping profiles. The tables below set out the options in full.
Where we ship from
Orders are dispatched from our fulfillment center at 6804 Vista Roma Avenue, Enterprise, Nevada 89124, United States. Our registered business address is 412 North Main Street, Buffalo, Wyoming 82834, United States.
Countries we ship to
Most products ship to the United States, Canada, Australia, Germany, New Zealand, the United Kingdom, and the Rest of the World. A small number of products ship to a limited set of destinations only; see "Product-specific shipping" below.
Currency and tax
All prices are charged in your regional currency where supported — Canada in CAD, Australia in AUD, Germany (EU) in EUR, New Zealand in NZD, and the United Kingdom in GBP. Orders to the United States and the Rest of the World are charged in USD (US dollars). Prices are shown exclusive of tax. Applicable sales tax is calculated and added at checkout.
Handling time
Orders are processed and dispatched within 1–2 business days after the order is placed. Orders placed on weekends or public holidays are processed on the next business day.
Standard shipping rates and delivery estimates
The following rates apply to most items (our general shipping profile). Delivery estimates are in addition to the 1–2 business day handling time.
| Destination | Method | Delivery estimate | Currency | Cost | Free shipping |
|---|---|---|---|---|---|
| United States | Standard | 3–5 business days | USD | $4.95 | Free over $75.00 |
| Canada | Standard | 3–5 business days | CAD | $4.95 | Free over $102.00 |
| Australia | Standard | 3–5 business days | AUD | $4.95 | Free over $104.00 |
| Germany | Standard | 3–5 business days | EUR | €4.95 | Free over €65.00 |
| New Zealand | Standard | 3–5 business days | NZD | $4.95 | Free over $127.00 |
| United Kingdom | Standard | 3–5 business days | GBP | £4.95 | Free over £65.00 |
| Rest of World | Standard | 3–5 business days | USD | $4.95 | Free over $75.00 |
Product-specific shipping
Certain products ship under dedicated profiles with different carriers, rates, currencies, and delivery windows. These are named below so you can see exactly which items they apply to.
| Product(s) | Destination | Method & carrier | Delivery estimate | Currency | Cost |
|---|---|---|---|---|---|
| Whipped Soap (Rose, Lavender, Jasmine) | United States | Economy (includes insurance) | 1–11 business days | USD | $9.50 |
| Whipped Soap (Rose, Lavender, Jasmine) | International (Australia, Canada, Germany, Ireland and others) | Calculated at checkout — UPS (Worldwide Express, Worldwide Saver, Standard) or USPS International (First Class, Priority, Priority Express) | Carrier estimate shown at checkout | Local / USD | Calculated at checkout (handling fee $2.00–$3.00) |
| Brightening Scrub, Pink Wash, Blue Wash | Canada | Economy International | 6–10 business days | CAD | $24.00 |
| Brightening Scrub, Pink Wash, Blue Wash | United Kingdom | Economy International | 6–18 business days | GBP | £19.00 |
| Brightening Scrub, Pink Wash, Blue Wash | Rest of World | Standard Shipping | 1–14 business days | USD | $13.99 |
Where rates are marked "calculated at checkout," the exact carrier, service, and price are displayed before you pay, based on your address and cart. The delivery estimate for those services is the carrier's own transit estimate.
Carriers
Standard-profile orders ship via our standard courier service. Products on the whipped soap and calculated international profiles ship via UPS or USPS, as selected at checkout. The carrier for your order is confirmed in your shipping confirmation email.
Order cut-off time
Orders placed before 2:00 PM (PT) on a business day begin processing the same day. Orders placed after the cut-off, or on weekends and public holidays, begin processing the next business day.
Order tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow the full handling and transit time before expecting a status update, as tracking can take up to 48 hours to reflect movement after a label is created.
Changing your shipping address
If you need to change your delivery address, contact us at support@wildplus.co as soon as possible and before your order is dispatched. We cannot change the address once an order has shipped.
Order cancellation
You may cancel an order before it enters processing. See our Order Cancellation Policy for full details, including cancellation of subscription orders.
Lost, delayed, or damaged parcels
If your parcel is delayed beyond the estimated delivery window, or arrives damaged, contact us at support@wildplus.co with your order number and photos of the packaging and item. We will work with the carrier to resolve the issue with a replacement or refund in line with our Return & Refund Policy.
Returned or unclaimed parcels
If a parcel is returned to us because an incorrect address was provided or the parcel went unclaimed, we will contact you to arrange redelivery. A re-shipping charge may apply.
Contact
For any shipping question, contact WildPlus:
| Trading name | WildPlus |
| Legal entity | Wild Plus LLC |
| Registered office | 412 North Main Street, Buffalo, Wyoming 82834, United States |
| support@wildplus.co | |
| Phone | +1 702 530 4138 |
| Support hours | Monday–Friday, 9:00 AM–5:00 PM (PT) |
| Response time | We reply within 24–48 business hours. |
Last updated: February 2026.