Privacy policy
This Privacy Policy explains how WildPlus (Wild Plus LLC) collects, uses, shares, and protects your personal information when you visit or make a purchase from wildplus.co. It also describes your privacy rights and how to exercise them. By using our site, you agree to the practices described here.
Who we are
WildPlus is the trading name of Wild Plus LLC, the company responsible for your personal information (the "data controller"). Our registered office is 412 North Main Street, Buffalo, Wyoming 82834, United States. You can reach us at support@wildplus.co or +1 702 530 4138.
Information we collect
We collect information in three ways: information you give us, information we collect automatically, and information from third parties.
Information you provide when you place an order, create an account, subscribe, or contact us:
- Identity and contact details — name, email address, phone number, and billing and shipping addresses;
- Order and subscription information — items purchased, order value, and delivery preferences;
- Account information — login details and saved preferences;
- Communications — messages you send us and your support history.
Information we collect automatically when you browse:
- Device and connection data — IP address, browser type, operating system, and device identifiers;
- Usage data — pages viewed, items clicked, time on site, and referring pages, collected through cookies and similar technologies.
Information from third parties — such as payment processors confirming a transaction, shipping carriers providing delivery updates, and advertising or analytics partners.
We do not collect full payment card numbers; these are handled directly by our payment processors.
How we use your information
- To process, fulfill, and deliver your orders, including recurring subscription orders;
- To manage your account and provide customer support;
- To communicate with you about orders, returns, and service updates;
- To send marketing communications where you have opted in — you can withdraw consent at any time;
- To personalize your experience and improve our products, site, and service;
- To detect, prevent, and investigate fraud and misuse;
- To comply with our legal, tax, and regulatory obligations.
Legal bases for processing
Where applicable law requires a legal basis, we rely on: performance of our contract with you (to fulfill orders); your consent (for marketing and non-essential cookies); our legitimate interests (to run and improve our business and prevent fraud); and compliance with legal obligations.
Payment processing
Payments are handled by third-party processors, which may include Shopify Payments, PayPal, Apple Pay, Google Pay, and Shop Pay. Card details are transmitted over encrypted (HTTPS) connections directly to these providers and are not stored on our servers. Each processor handles your information under its own privacy policy.
How we share your information
We share personal information only as needed to run our store, and not for any incompatible purpose. Recipients include:
- Service providers — payment processors, shipping carriers (including UPS and USPS), fulfillment, email, and analytics providers;
- Advertising partners — where you have consented, for measuring and delivering advertising;
- Professional advisers and authorities — where required by law, or to protect our rights, property, or safety;
- A successor entity — in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information for money. Some advertising activity may count as "sharing" under U.S. state laws; see "Your privacy rights" and our "Do Not Sell or Share My Personal Information" page to opt out.
Cookies and tracking
We use cookies and similar technologies to operate the site, remember your preferences, analyze usage, and support advertising. You can manage these through our cookie banner and your browser settings. For full details, see our Cookie Policy.
International transfers
We are based in the United States, and your information may be processed in the United States and other countries where our service providers operate. These countries may have data protection laws that differ from those in your country. Where required, we put appropriate safeguards in place for such transfers.
Data retention
We keep personal information only for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, tax, and reporting requirements. When information is no longer needed, we delete or anonymize it.
Data security
We maintain appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Our site operates over a secure HTTPS connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your privacy rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you and receive a copy;
- Correct inaccurate or incomplete information;
- Delete your personal information;
- Opt out of the sale or sharing of your information for targeted advertising;
- Limit the use of sensitive personal information;
- Withdraw consent for marketing and non-essential cookies;
- Not receive discriminatory treatment for exercising your rights.
To exercise any of these rights, contact us at support@wildplus.co, or use our "Do Not Sell or Share My Personal Information" page. We may need to verify your identity before acting on a request, and you may use an authorized agent.
Marketing choices
You can opt out of marketing emails at any time using the unsubscribe link in any message, or by contacting us. We will still send you essential service messages about your orders and account.
Children's privacy
Our store is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes take effect when we post the revised policy on this page, and we encourage you to review it periodically.
Contact
| Trading name | WildPlus |
| Legal entity | Wild Plus LLC |
| Registered office | 412 North Main Street, Buffalo, Wyoming 82834, United States |
| support@wildplus.co | |
| Phone | +1 702 530 4138 |
| Support hours | Monday–Friday, 9:00 AM–5:00 PM (PT) |
| Response time | We reply within 24–48 business hours. |