Due to COVID-19 there are NO EXCHANGES OR RETURNS this is strictly due to sanitary reasons. A Refund can be credited back to your method of payment (the card you used to make your purchase) if your order was not sent out yet. YOU have 1 hr after your purchase span to request any adjustments to your order.
If your order was shipped out & it has to be returned to our workshop due to incorrect address or any return matters you will be charged for a new shipping label.
*DISCLAIMER: If you plan to use or are using on skin, specifically applied to genital region or any surrounding regions of the skin we are not held liable for adverse reactions. Please consult professional medical advice for before applying or if you have any pre-existing skin or health conditions that may impact your health.